That’s Sew Maisie offers returns! We want you to be 100% satisfied with your purchase.

If you do wish to return or exchange your item, you can do within 14 days from the date of dispatch. The item will need to be returned in its original (unworn/unused) condition with tags attached.

Unfortunately, we do not offer free returns, so you will need to send the package back at your own cost. (sorry!) If you have been sent the wrong or a broken item then this cost will be refunded back to you – please contact us before you post your item to arrange this. Please allow 21 days for your refund to be completed and processed back on to your original payment method.

Custom Orders and Personalised Orders are Non Refundable.

Still got a question? Get in touch

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Our opening hours are 9am - 5pm Monday to Friday we get a lot of emails will do the best we can to reply emails within 24 hours 

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